Home > Form Submission: Piano Tuning & Technical Service
The Chappell Piano Tuning and Technical Service provides a competitive, friendly and efficient tuning service.
To keep your piano in the best possible condition, we recommend regular tunings at intervals of six months for frequently played instruments.
All pianos will be tuned by ear to A440 Hz concert pitch. Unless:
a) It is not physically possible, orb) A pitch raise is considered necessary but the customer does not agree to the additional charge.
In these circumstances the instrument will be left in tune at its existing pitch.
Any additional work deemed necessary by the tuner will be fully explained to the customer and a written quotation produced after the visit. The Tuning and Technical Service will book the appointment after the customer's authorisation for the work has been received. Any tuning discrepancies reported by the customer within 48 hours of the tuning appointment will be investigated free of charge.
How to book:
Simply call 020 7432 4420 or fill in the form below.
Costs:
"Just a note to say how amazed I was by the speed with which my recent order arrived - wonderful service." VC, Cumbria
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"May I compliment you on your customer service which is excellent!" FJ, Caithness
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"Not an enquiry, just a WOW and thank you. I placed an order quite late yesterday afternoon and this morning, my order has arrvied. Thank you so much for a first class service in every way!" LC, Warwickshire
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"Thank you for the message - I've always been 100% satisfied with your brilliant service; if only all music shops were as organised and professional!" JC, Berkshire
"Hi, I just wanted to say thanks for the stellar customer service. I don't order a lot of music but I'll definitely use you in the future." JS, Hampshire
"Thank you for your very prompt next day delivery." TT, Dorset
"Just a quick note to say thank you; I received my order this morning - Excellent service!" RT, East Yorkshire
"This site is so easy to use. Brilliant. Thank you for free postage, I'll certainly use you again." JT, East Lothian
"I am writing to thank you for the speedy delivery of my order. Ordered at lunchtime on Thursday - received the following morning. Absolutely brilliant." NK, Swindon
"Thank you for the prompt delivery, ordered yesterday; received today. Thank you" WR, County Down
"I just wanted to say thank you for the speedy delivery of my music book which arrived here in Cambridge this morning. Excellent service, thank you" JM, Cambridge
"Thank you so much! Very impressed at the speed of your service!" CS, Surrey
"Thanks team! That was quick and very much appreciated as I have to learn the thing ASAP." RA, Middlesex
"I would like to congratulate you on an excellent service, I was amazed when it came so soon. Thank you." AR, Warwickshire
"Just to say parcel arrived this morning. Very good service, thank you very much." SM, Ceredigion
"Just ot let you know how pleased I am with your excellent online music ordering service. I received my music in barely a day and a half and there was no postage charge and no excessive packaging. Many thanks." AC, Kent
"I don't normally believe testimonials but I have to admit, your service was every bit as good those writing them had claimed - and free delivery too! Thank you so much." SH, Hertfordshire
"THANK YOU so much for the music which arrived safely this morning! That is really incredible service (considering I only placed my order yesterday afternoon!) and I am very impressed indeed. Thank you so much for such quality of service." FG, Devon
"I wish to say how pleased and grateful I am at the speed with which my order was delivered. I ordered a book of music with a CD which I needed rather urgently and within 2 days it was delivered. Compared with other companies yours cannot be beaten for reliability and the quality of your products (eg because you take the trouble to put it in reinforced enveloped there is no defaced music)." LS, Surrey
"Many, many thanks for your professional service. Getting lost among the aisles at your store, making the difficult decision of which ones to get, was one of my favourite ways to spend an afternoon in London. Now I know your web-based service is as exciting. Will definitely recommend you to my musical friends." KO, Berkshire
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"I am most impressed by your efficiency. I received the music this morning whilst knee-deep in snow and have been playing it ever since. Many thanks." JP, Surrey
"I must say that I am very impressed with your service; my orders are always despatched immediately and I am amazed how quickly they are delivered." JB, Kent
"Many thanks, the books arrived today; thanks again for a lightening fast service." FT, Gwent
"Just wanted to let you know that my order arrived at its destination the day after I ordered it making my young Goddaughter very happy." LN, Nottinghamshire
"I just wanted to say thank you for the outstanding level of customer service we received; we have always been impressed by your prompt internet service but the speed and efficiency of your personalised response was fantastic. Thank you." JPT, Northamptonshire
"I just wanted to thank you for my scores which arrived first thing this morning. As I only placed the order yesterday, I am absolutely blown away by the speed of your service." JC, London
"Thank you for the fulfillment of the order. It's been a pleasure to do business with a company who understands your needs and deals competantly and rapidly with one's order, something which is sadly lacking in the majority of retail business today." TF, County Down
"I just wanted to pass back my thanks for a friendly and competant conversation with one of your staff earlier. It's clear evidence of how Chappell's have kept hold of such an excellent reputation over the years!" GT, Guildford
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